This Privacy Policy explains how The Liverpool Grid ("we", "us", or "our") collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK laws. We are committed to protecting your privacy and ensuring transparency in our data practices.
1. Who We Are
The Liverpool Grid is a digital platform for Liverpool businesses and events. Our contact details are: Liverpoolgrid@outlook.com | 07752748342. We are the data controller for the personal data we process.
2. Data We Collect
We may collect the following personal data:
- Business Listings/Events: Business name, description, logo, website links, social media links, phone number, email, postcode (processed with your consent for listing purposes).
- Website Visitors: IP address, browser type, device information (via analytics tools, on legitimate interest basis for site improvement).
- Contact/Enquiries: Name, email, phone, message content (processed to respond to your query, on legitimate interest).
We do not collect special category data (e.g., health, ethnicity) unless voluntarily provided, in which case we will seek explicit consent.
3. How We Use Your Data
We use data for:
- Displaying business/event listings on the site (consent).
- Site analytics and improvement (legitimate interest).
- Responding to enquiries (legitimate interest/contract).
- Compliance with legal obligations (e.g., fraud prevention).
We do not sell your data to third parties. Data may be shared with service providers (e.g., hosting, analytics) under strict data processing agreements.
4. Legal Basis for Processing
- Consent: For listings and marketing.
- Legitimate Interests: Site functionality, security, analytics (balanced against your rights).
- Contract: Fulfilling services (e.g., listing setup).
- Legal Obligation: As required by UK law.
5. Your Rights Under UK GDPR
You have the right to:
- Access your data.
- Rectify inaccurate data.
- Erase data (right to be forgotten, subject to legal exceptions).
- Restrict processing.
- Data portability.
- Object to processing (e.g., for marketing).
- Withdraw consent at any time.
To exercise rights, contact Liverpoolgrid@outlook.com. We respond within one month. You can complain to the ICO (www.ico.org.uk) if unsatisfied.
6. Data Retention
We retain data as long as necessary for the purpose (e.g., listings forever unless requested removal; enquiry data 6 months). We delete data securely when no longer needed.
7. Security
We use reasonable technical and organizational measures to protect data (e.g., encryption, access controls). In case of a breach, we notify you and the ICO if required under GDPR.
8. International Transfers
Data is processed in the UK. If transferred outside (e.g., to EU/adequate countries), we use safeguards like standard contractual clauses.
9. Cookies
See our separate Cookie Policy for details. We use essential cookies only unless consented otherwise.
10. Changes to Policy
We may update this policy. Changes will be posted here with the updated date.
Note: This is a template and not legal advice. Consult a professional for your specific situation.